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Glossary of Terms


Ex Works (EXW) is an international trade term that describes an agreement in which the seller is required to make goods ready for pickup at his or her own place of business. All other transportation costs and risks are assumed by the buyer.

Packaging information

Pallet Boxes: Standard 1180 x 780 x 800 (mm)

Small boxes: Standard 584 x 379 x 228 (mm)

Heat Treated Pallets:

We use heat treated pallets to ensure we are compliant with international Standards for Phytosanitary Measures 15 (ISPM 15) regulations put in place to prevent the spread of disease and insects that could negatively affect plants or ecosystems.

Heat treated pallets are branded with a mark of compliance.


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Quality Books

Our two stage condition checks ensure you only receive books in good condition. Our key aim is to put these books back in the hand so that they can be enjoyed, at least once more! Those books which miss the grade are ethically recycled.


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